Questions? We have Answers.
Do you provide any help if I have any problems using the service?
Are there any set-up fees?
What happens to the numbers I import, will they be used by anyone else?
How do I pay for the service?
Are there any guidelines?
Can I schedule my messages in advance?
Will all of my customer's mobiles be able to receive an SMS or MMS?
How many recipients can I send a message to at a time?
How long can my message be?
Up to 160 characters per message. If its longer than 160 character, the message will be split across more than one message.
How do I send a message?
Log into your account. Select "Messaging" and choose: Quick SMS or MMS, Professional SMS or MMS, File 2 SMS or MMS.
How do I upload contacts?
Log into your account. Select "Address Book", then select "import". You can then choose your file to upload which are cellphone numbers that you have enter in a comma delimited file (CSV). You can also go to "Address Book", then select "contact" and manually enter the cellphone number of the individual customer.